The Matrix mampara saga continues

Once again after 10 months of ongoing correspondence to try and resolve Matrix’ ongoing demands for cancellation costs for which they have no contractual agreement, they continue to harass clients with threats to list on credit bureau. They continue to raise debit orders on cancelled contracts and ignore requests for refunds.They also steadfastly refuse to reply to correspondence to the extent that even the ombudsman advised that due to Matrix refusing to respond he was unable to progress the case. As previously stated debtors, cancellations and customer “ no care” do not talk to one another. By far the most *********** company in South Africa - do not entrust your assets to them