CN
Clive N
1 reviews | Active since Nov 2010
27 Nov 2019, 11:25
THE INCOMPETENCE AT MIX NEVER ENDS
If there is truly a more *********** and unhelpful company in South Africa than Mix Telematics, I haven't yet come across it. Because they were caught out with their incompetence and lies around a new contract, in a blaze of anger and shame they unilaterally with immediate effect cancelled two other contracts I had with them. However they are still billing me monthly for these contacts despite deciding themselves to cancel the contracts. How do you deal with a business like this?
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Replies (1)Matrix Vehicle Tracking's replyOfficial
27 Nov 2019, 12:30Good Day Clive N
Kindly note that we did try to contact you on *** however we were unsuccessful.
Please advise on the most convenient time for us to contact you or provide us with an alternative contact number.
Regards
Customer Care Department
Noluthando Mabaso
***
Kindly note that we did try to contact you on *** however we were unsuccessful.
Please advise on the most convenient time for us to contact you or provide us with an alternative contact number.
Regards
Customer Care Department
Noluthando Mabaso
***
Matrix Vehicle Tracking's reply27 Nov 2019, 12:30
Official
Good Day Clive N
Kindly note that we did try to contact you on *** however we were unsuccessful.
Please advise on the most convenient time for us to contact you or provide us with an alternative contact number.
Regards
Customer Care Department
Noluthando Mabaso
***
Kindly note that we did try to contact you on *** however we were unsuccessful.
Please advise on the most convenient time for us to contact you or provide us with an alternative contact number.
Regards
Customer Care Department
Noluthando Mabaso
***
