CN
Clive N

1 reviews | Active since Nov 2010

27 Nov 2019, 11:25

THE INCOMPETENCE AT MIX NEVER ENDS

If there is truly a more *********** and unhelpful company in South Africa than Mix Telematics, I haven't yet come across it. Because they were caught out with their incompetence and lies around a new contract, in a blaze of anger and shame they unilaterally with immediate effect cancelled two other contracts I had with them. However they are still billing me monthly for these contacts despite deciding themselves to cancel the contracts. How do you deal with a business like this?

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply27 Nov 2019, 12:30
Official
Good Day Clive N

Kindly note that we did try to contact you on *** however we were unsuccessful.

Please advise on the most convenient time for us to contact you or provide us with an alternative contact number.

Regards
Customer Care Department
Noluthando Mabaso 
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