BM
Busisiwe M

1 reviews | Active since May 2022

21 May 2022, 09:11

The company is a ****😑

The service are horrible πŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎ I sent an email before the 28th of April saying that I want to cancel and I should get the last bill I don’t get any communication from the cancellation team instead I get a bill then I call the call centre which is even worse then they tell me to send an email I send another email saying I want to cancel my services they still don’t respond to my email. I’ve never seen such a desperate and unprofessional company I feel like it’s a **** because the only time you get communication from them is when you have to make payments

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply23 May 2022, 16:31
Official
Good day Busisiwe M

Please note that we have been trying to get hold of you but you are not available.

We can confirm that an email was sent with regards to your cancellation request.

We await for your reply back to us. 

Regards 
Customer Care Department
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