XH
Xongile H

1 reviews | Active since Jan 2023

11 Jan 2023, 09:18

The company is a ****

This company is a ****. I never missed a payment but when it came to claim they drag their feet. It's been a month since I asked them to renew my licence disc, I even paid an extra R600 renewal fee for them to help me renew. My grace period is almost coming to an end.

To top everything off, when I call, I can't get hold of them. I even asked them to cancel my contract but I can't reach them

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply11 Jan 2023, 09:49
Official
Good day Xongile H,

Thank you for raising your concern.

The assisting agency has requested the licence renewal and will provide feedback directly to you.

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply11 Jan 2023, 11:00
Official
Good day Xongile H,

Through the course of today.

Regards,
Customer Care Department
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