KH
Kevin H

1 reviews | Active since Jul 2021

28 Jul 2021, 11:32

The Biggest **** Company

First of all, someone pretend to be my existing tracker service provider called me to book for an "upgrade" of the device. Once the device was installed, I received an email from Beam-e that I somewhat signed up with them. BUT I NEVER DID! The contract they sent had no signatures at all. But somewhat they got all my details including bank details. I tried to call numerous time and finally cancelled the service I never signed up for after a whole week of trying. That doesn't end here, at the month end of the following month I found my bank account deducted by beam-e with a debit order I never authorised for. After another round of calling, I was only given a reference number and nothing more. The following month again, another debit order contacted them and was given another reference number. What else can I do? This is just rediculous! I NEVER SIGNED UP WITH BEAM-ME and NEVER WILL!

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply28 Jul 2021, 16:32
Official
Good Day Kevin H

We can confirm that an agent did get in contact with you and has confirmed termination.

Credits have been processed to clear the outstanding amount.

We do apologize for the inconvenience caused.

Assuring you of our best intentions at all times.

Regards,
Customer Care Department 
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