JD
Jakobus D

1 reviews | Active since Dec 2015

12 Nov 2022, 08:54

Thanks

Iam so disappointed in your service, iam forced by Santam to make use of your product. I had a unit installed last Thursday and its more than n week now and it is still not working.

Ive reported it so many times, by mail by phone and still waiting for a reply. If it was my own choice i would never make use of your product or company, and i wil definitely not recommend u to any of my friends, or family, in fact i would warn them against u. I have no trust in u and its as good as putting money in a fire.

Could someone with a little respect for your product pls sort this mess out for me. And could Santam please open their eyes and see that they making use off a worthless service provider to protect their clients assets.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply14 Nov 2022, 10:49
Official
Good day Jakobus D,

Thank you for affording us the opportunity to assist.

We can confirm that your appointment is set for tomorrow.  We do apologise for the inconvenience experienced.

Regards,
Customer Care Department
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