CC
Carmen C
1 reviews | Active since Jul 2024
02 Oct 2025, 22:58
Thando the employee of Matrix gave me excellent service today
Thando the employee of Matrix gave me excellent service today. He was extremely helpful, patient and professional. His service was outstanding whilst assisting me with all my questions and answers pertaining to my Home drive, Emergency and Road Side Assistance whilst updating me with their contact numbers and he assisted me tremendously with the resolvement of my panic buttons on the remote that was issued to me by Matrix. I truly applaud his phenomenal service as Thando is a great asset to the Company Matrix as well as delivering exemplary client satisfaction.
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Replies (1)Matrix Vehicle Tracking's replyOfficial
03 Oct 2025, 08:38Good day Carmen MacMillan,
Thank you so much for taking the time to reach out to us!
We genuinely delighted to hear your positive feedback. It means a lot to us to know that our efforts to provide excellent service have made a difference in your experience.
Your kind words truly brighten our day and motivate us to keep doing our best.
Thanks again for sharing your thoughts with us!
Warm regards,
Customer Care Team
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Matrix Vehicle Tracking's reply03 Oct 2025, 08:38
Official
Good day Carmen MacMillan,
Thank you so much for taking the time to reach out to us!
We genuinely delighted to hear your positive feedback. It means a lot to us to know that our efforts to provide excellent service have made a difference in your experience.
Your kind words truly brighten our day and motivate us to keep doing our best.
Thanks again for sharing your thoughts with us!
Warm regards,
Customer Care Team
***
