DE
Darren E
1 reviews | Active since Dec 2017
14 Sept 2026, 12:30
Terrible support.
Good day, I have been sending emails since May month. I sent another email this month where I did receive I reply but when I responded I am still waiting for feedback. Its annoying knowing that we pay for a services but the service delivery is so terrible.
I would officially like to cancel my services I have with the company.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
14 Sept 2026, 13:21Good Day Darren Essop,
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Regards,Customer Care Department
***
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Regards,Customer Care Department
***
Matrix Vehicle Tracking's reply14 Sept 2026, 13:21
Official
Good Day Darren Essop,
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Regards,Customer Care Department
***
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Regards,Customer Care Department
***