RB
Romi B
1 reviews | Active since Jan 2017
25 Aug 2023, 09:52
Terrible service ! MiX Telematics is a NO GO!!!
What a waste of money....why pay for a service that is non existent! Their communication is very poor, if there is any! Somebody save me!!!!!
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Matrix Vehicle Tracking's replyOfficial
25 Aug 2023, 12:15Good Day Romi Beukes,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We regret the unsatisfactory service you experienced and we have escalated the matter to our Technical Department.
We regret the unsatisfactory service you experienced and we have escalated the matter to our Technical Department.
We confirm that one of our Client Service Department has been in contact with you and assisted the booking arrangements.
Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply25 Aug 2023, 12:15
Official
Good Day Romi Beukes,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We regret the unsatisfactory service you experienced and we have escalated the matter to our Technical Department.
We regret the unsatisfactory service you experienced and we have escalated the matter to our Technical Department.
We confirm that one of our Client Service Department has been in contact with you and assisted the booking arrangements.
Regards,
Customer Care Department
***