SL
Samuel L
1 reviews | Active since May 2025
03 Jul 2025, 08:48
terrible service
the service is just terrible some of my bikes got ****** and sold and I need to get them off my name but I have tried to contact them every which way but still every month I pay a large sum of money for bikes that are supposed to be canceled or transferred but its not getting done, I have about 20 vehicles with them but I don't even have a dedicated contact person, the only person helping me is from a fitment center.
I am just writing this so that I can maybe get some help if I complain publicly
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Replies (1)0
Replies (1)Matrix Vehicle Tracking's replyOfficial
03 Jul 2025, 09:08Good Day Samuel Louw
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply03 Jul 2025, 09:08
Official
Good Day Samuel Louw
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
