MB
Mantone B
1 reviews | Active since Mar 2024
02 Mar 2024, 07:28
TERRIBLE SERVICE AND NO FEEDBACK FROM THEIR OFFICES
I have cancelled my service with Mix telematics BEAME in January 2023 as i SOLD the vehicle, i paid the penalty fee for early cancellation and have all the confirmation that the service has been canclled, 1 year later and they are still deducting an amount from my account every month, i have called and emailed and everytime they confirm the service has been cancelled. Worst service i have ever gotten and no feedback received from anyone!
DO NOT GET BEAME INSTALLED!!!!
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
04 Mar 2024, 10:43Good Day Mantone Bierman,
We confirm that the issue has been escalated to our Accounts Department to assist further with the inquiry submitted.
A consultant will be able to provide feedback ,please anticipate a callback shortly.
Regards,
Customer Care Department
***
We confirm that the issue has been escalated to our Accounts Department to assist further with the inquiry submitted.
A consultant will be able to provide feedback ,please anticipate a callback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Mar 2024, 10:43
Official
Good Day Mantone Bierman,
We confirm that the issue has been escalated to our Accounts Department to assist further with the inquiry submitted.
A consultant will be able to provide feedback ,please anticipate a callback shortly.
Regards,
Customer Care Department
***
We confirm that the issue has been escalated to our Accounts Department to assist further with the inquiry submitted.
A consultant will be able to provide feedback ,please anticipate a callback shortly.
Regards,
Customer Care Department
***