1 reviews | Active since Jan 2019
Terrible Service
Does your business ever take clients seriously?
its been over six months I have submitted a query and up to now, it is not resolved.
I have spoken to numerous folks including managers but still, no was cares.
I went as far as requesting a copy of voice contracting of the inception of my contract to better understand my rights so that I can exercise them rightfully but no one shows interest in my request.
I end up requesting my contract continues because you failing to maintain our contract but instead you are sending messages of the status of my acc yet we have not reached any solution of the matter.
Your service has proven to be pathetic as all Levels. Barrie Smith, you also claim to be a senior manager has also failed decimally.
Please discontinue my contract and send me proof so that I can go somewhere else where they will take me seriously.
Account: 697410
We have escalated your query to the relevant department and we will revert back to you.
Regards,
Kaya Payi
Customer Care Department
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We have escalated your query to the relevant department and we will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
I have sent through requests for call recordings and will revert back to you before close of business.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
I have sent through requests for call recordings and will revert back to you before close of business.
Regards,
Kaya Payi
Customer Care Department
***
