NS
Nhlanhla S
1 reviews | Active since Apr 2022
17 Oct 2023, 02:48
Terrible service
Worst company ever they have been billing me for what I have not subscribed to, they don’t respond to emails and have made attempts to call with no luck just want to take them to ombudsman and will never suggest them to anyone
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
17 Oct 2023, 11:07Good Day Nhlanhla Speedy ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and the matter has been escalated to our Management for Investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and the matter has been escalated to our Management for Investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply17 Oct 2023, 11:07
Official
Good Day Nhlanhla Speedy ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and the matter has been escalated to our Management for Investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and the matter has been escalated to our Management for Investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***