MH
Mariette Hodgen-Kamstra
1 reviews | Active since Nov 2019
26 Apr 2025, 13:28
TERRIBLE CUSTOMER SERVICE!!!!!!!!
TERRIBLE CUSTOMER SERVICE!!!!!! They dont deserve the 1 star!!!!!! I've been trying since the beginning of February to change my debit order, as I am changing banks, but still no change. How can I trust this company with vehicle tracking if they can't change a debit order. I've kept the bank account open - just for their debit order, but will now close the account.
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Matrix Vehicle Tracking's replyOfficial
29 Apr 2025, 11:53Good Day Mariette Hodgen-Kamstra
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply29 Apr 2025, 11:53
Official
Good Day Mariette Hodgen-Kamstra
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***