Terrible company

Item: Matrix Vehicle Tracking
Rating: 1
Author: Michelle K

I am really frustrated with Matrix, I just don't want to deal with them anymore. Please cancel the contract. Every sms I get from them is a different amount. I requested invoice so that i can know exactly what I have to pay. I get send an invoice for R 104. I pay R110, then I get a sms to pay R 204. I am not even sure for what. Just cancel. I am done with this. It is absolutely ridiculous.

Helpful (0)

Replies (2)

Michelle K's updateReviewer Update

30 Apr 2024, 16:24

Wow, I just went to read other reviews on this site about this company. 3900 reviews with 3500 negative. That is not a good look. I wish I had read all of this before I got involved with this company because from what I have seen, it is going to be a nightmare to get away from them. I just got an sms saying that I have to pay another R63. Pay pay pay for what. I really want to get away from this company. They are absolutely terrible.

Michelle K's update30 Apr 2024, 16:24

Reviewer Update

Matrix Vehicle Tracking's replyOfficial

02 May 2024, 11:09

Good Day Michelle Kock,

Kindly be note that we did try to get in contact with you however we were unsuccessful.

Please let us know the best time to reach you or alternatively, share an alternate contact number with us.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply02 May 2024, 11:09

Official

Good Day Michelle Kock,

Kindly be note that we did try to get in contact with you however we were unsuccessful.

Please let us know the best time to reach you or alternatively, share an alternate contact number with us.

Regards,
Customer Care Department
***