1 reviews | Active since Mar 2009
Terrible app, long wait for call to be answered
<p>I tried to register to use the Beame app. It said the application was submitted, but no indication of when or how I will be notified of registration. The "guest experience" on the app also doesn't work.</p> <p> </p> <p>I then called the call centre, and was on hold for so long, I received another call and gave up on the call centre.</p>
Dea
We thank you for bringing this matter to our attention and for allowing us the opportunity to speak to you.
Please accept our sincere apologies for the inconvenience caused. This is certainly not the level of service we pride ourselves on and assure you the matter will be dealt with internally.
I refer to our telephonic discussion and confirm that the matter will be resolved shortly.
I will remain in contact with you in order to ensure your satisfaction.
Kind regards
Albert Griffith
Customer Care
***
r shivanj
Dea
We thank you for bringing this matter to our attention and for allowing us the opportunity to speak to you.
Please accept our sincere apologies for the inconvenience caused. This is certainly not the level of service we pride ourselves on and assure you the matter will be dealt with internally.
I refer to our telephonic discussion and confirm that the matter will be resolved shortly.
I will remain in contact with you in order to ensure your satisfaction.
Kind regards
Albert Griffith
Customer Care
***
r shivanj
Albert was supposed to email me. He didn't.
Albert was supposed to email me. He didn't.