oR
ozayr R
1 reviews | Active since Feb 2015
04 May 2026, 11:13
Terrible after sales service!
They call you to sign up but give such poor aftersales service, they got my model number wrong I've tried calling the call center for help waited 64min they answer just to cut the call!
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
11 May 2026, 11:51Good Day Ozayr Randeree,
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the above matter has been attended to, direct contact was made with the account holder.
Should you require any further information or assistance, please don’t hesitate to reach out — we are here to help.
Kindly note that the above matter has been attended to, direct contact was made with the account holder.
Should you require any further information or assistance, please don’t hesitate to reach out — we are here to help.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply11 May 2026, 11:51
Official
Good Day Ozayr Randeree,
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the above matter has been attended to, direct contact was made with the account holder.
Should you require any further information or assistance, please don’t hesitate to reach out — we are here to help.
Kindly note that the above matter has been attended to, direct contact was made with the account holder.
Should you require any further information or assistance, please don’t hesitate to reach out — we are here to help.
Regards,
Customer Care Department
***