MT
Mapz T
1 reviews | Active since Oct 2021
06 Oct 2021, 17:17
terminated contract
I have been battling to cancel my car tracker since March/April , I called their call center and even sent numerous email however my issue is not solved. I cancelled the tracker but every month my account is being debited. i am fed-up with this company that doesn't know anything about customer service, all they do is keep debiting my account and nobody bother to follow up on my request .I HAVE NEVER EXPERIENCE SUCH BAD CUSTOMER SERVICE IN MY LIFE. PLEASE STOP DEBITING MY ACCOUNT AS I CANCEL TRACKER BECAUSE OF YOUR INCOMPETENCE
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Matrix Vehicle Tracking's replyOfficial
07 Oct 2021, 10:24Good Day Mapz T
We can confirm that an agent and the Manager did get in contact with you and advised accordingly.
Credits have been processed for the month of September.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent and the Manager did get in contact with you and advised accordingly.
Credits have been processed for the month of September.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Oct 2021, 10:24
Official
Good Day Mapz T
We can confirm that an agent and the Manager did get in contact with you and advised accordingly.
Credits have been processed for the month of September.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent and the Manager did get in contact with you and advised accordingly.
Credits have been processed for the month of September.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***