EM
Elain M

1 reviews | Active since Mar 2022

16 Mar 2022, 21:47

Telematix Beame car tracking service

Badest experience I've ever had with a tracking device on my vehicle,my ex husband and my son's vehicle. It's been more than 2 years that I've been struggling to stop your service. Even after keep on sending emails after emails, without any help or answered to my emails. I even stop the debit orders, without any luck. Your company still debit the money from my account without my knowledge. I even went to the bank and ask them to stop giving you permission to debit money from my account. Every month you guys just changing the ref number so that the bank can't pick up it's the same company. Your company are *****ing from your clients!!!!! That's very bad. I still have all the emails where I ask to stop the service and that someone just get back at me.... guess what? Not even one phone call. I will not advice anyone to do business with your company.... Telematix Beame car tracking service.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply17 Mar 2022, 09:20
Official
Good Day Elain M

We can confirm that an agent did get in contact with you and has advised concerning the cancellation.

Confirmation of cancellation has been emailed to you and credits have been processed for September and October 2021.

Please be advised the rest of the outstanding amount you are still liable for.

Assuring you of our best intentions at all times.

Regards,
Customer Care Department
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