LB
Lucien B
1 reviews | Active since Dec 2018
05 Dec 2018, 12:09
Telematics are *******!!!!!
Avoid Telematics like the plague. They do not have your interest at heart. They took my money for almost three years without any communication with me. They are *******!!!!!!
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Matrix Vehicle Tracking's replyOfficial
05 Dec 2018, 13:11 Good Day Lucien Buckley
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
However we do not agree with all the points mentioned above as communicated with you on our telephone conversation.
We confirm that the contract has been terminated as per your request and we also confirm that we are unable to process any credits towards your account as discussed with you.
Kind Regards
Customer Care Department
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
However we do not agree with all the points mentioned above as communicated with you on our telephone conversation.
We confirm that the contract has been terminated as per your request and we also confirm that we are unable to process any credits towards your account as discussed with you.
Kind Regards
Customer Care Department
Matrix Vehicle Tracking's reply05 Dec 2018, 13:11
Official
Good Day Lucien Buckley
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
However we do not agree with all the points mentioned above as communicated with you on our telephone conversation.
We confirm that the contract has been terminated as per your request and we also confirm that we are unable to process any credits towards your account as discussed with you.
Kind Regards
Customer Care Department
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
However we do not agree with all the points mentioned above as communicated with you on our telephone conversation.
We confirm that the contract has been terminated as per your request and we also confirm that we are unable to process any credits towards your account as discussed with you.
Kind Regards
Customer Care Department