NM
Nomande M
1 reviews | Active since Aug 2019
09 Nov 2020, 21:56
Telematics
Very disappointed with their service the debt and the recovery section operate differently as if its 2 separate companies. You pay and receive an invoice and the recovery section sends a message that they have received an alert on your car but unfortunately your account is in arrears and they can't assist. You phone and send emails the account will be fixed after you queried and the following month it's the same issue.
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
10 Nov 2020, 10:06Good Day Nomande M
We can confirm that an agent did get in contact with you and has assisted with your account.
Kindly get in contact with your bank concerning your debit orders.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted with your account.
Kindly get in contact with your bank concerning your debit orders.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply10 Nov 2020, 10:06
Official
Good Day Nomande M
We can confirm that an agent did get in contact with you and has assisted with your account.
Kindly get in contact with your bank concerning your debit orders.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted with your account.
Kindly get in contact with your bank concerning your debit orders.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***