dD
dionne D
1 reviews | Active since Apr 2017
05 Sept 2019, 11:31
Technical support
I have called countless times. Calls being dropped. Really getting annoyed.
I have sent an email to an consultant regarding my issue. Since the 27 August with no response.
I need to know what was wrong with my tracking unit in my truck. I need to find out why the tracking is showing 131km/h and the truck is electronically governed to 80km/h.
Can someone please explain
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Matrix Vehicle Tracking's replyOfficial
05 Sept 2019, 12:44Good Day Dionne DeeDee Holmes
Thank you for the above mentioned post and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that the issue has been escalated to our Technical Department for further investigation and we will feedback soonest.
Regards
Customer Care Department
Thank you for the above mentioned post and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that the issue has been escalated to our Technical Department for further investigation and we will feedback soonest.
Regards
Customer Care Department
Matrix Vehicle Tracking's reply05 Sept 2019, 12:44
Official
Good Day Dionne DeeDee Holmes
Thank you for the above mentioned post and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that the issue has been escalated to our Technical Department for further investigation and we will feedback soonest.
Regards
Customer Care Department
Thank you for the above mentioned post and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that the issue has been escalated to our Technical Department for further investigation and we will feedback soonest.
Regards
Customer Care Department