eZ
eminence Z

1 reviews | Active since Jun 2024

13 Jun 2024, 16:54

tbh, this company does not even deserve 1 star.

please do yourself a solid favour, do not get involved with this company in any shape or form. its almost impossible to get hold of them on the phone, they never answer emails, the only thing they care about is deducting from your bank account. I chose to cancel my membership with them since February because of their poor services, sent emails to any address I could get my hands on but I keep being ignored till this day, I wish there was a way to take away even the one star you have.

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply14 Jun 2024, 08:08
Official
Good Day Eminence Zagabe,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
*** 
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply14 Jun 2024, 10:34
Official
Good Day Eminence Zagabe,

Thank you for notifying us of this issue. 

We acknowledge that our Client Service Consultant has reached out to you and the matter has been escalated to the Admin Department for further investigation.

A consultant will be in contact with you to provide feedback, please anticipate feedback from us shortly.

Regards,
Customer Care Department
***