ZB
Zama B

1 reviews | Active since Sept 2019

08 May 2021, 21:50

STRUGGLING TO GET A PAID UP LETTER

I'm truly disgusted by your guys servive. We've been calling to get a paid up letter from the 23rd of April but all your useless consultants promises to send a letter via email within 10 minutes but still till today we're unsuccessful to get a letter they all promise the same thing. Your company was quick to hand me over on ITC but it a mission to remove my name now, all I requested was a letter since everything was paid up though the car was sold and didn't know I needed to continue paying your people which I find it very ridiculous honestly. I need that letter ASAP

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply11 May 2021, 10:17
Official
Good Day Zama B

We acknowledge your post and the content thereof.

We can confirm that an agent did get in contact with you and has forwarded a letter of good standing to you.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
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