Hellopeter
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LM
Len M

1 reviews | Active since Oct 2019

26 Jan 2024, 10:29

Stop.

Stop calling me saying I didn’t pay my premiums. I don’t owe you guys. Yall are useless! Quick to call and say my premiums are outstanding. But never available when we need assistance.

I’ve never gained anything from yall but poor service. Now I must pay again for useless services. Yall ain’t serious shame.

If someone calls and say I have an outstanding amount without sending me the sales call, you will deal with my lawyer.

No one said I will pay an outstanding amount if I cancel my contract before the term. I need that on recording then we can talk. Other than that DO NOT call me!

If you mess up my credit score you will deal with my lawyer. I DONT OWE YOU GUYS! I took this useless tracker for me. Not to sponsor your business. So please.

0
Replies (3)
LM
Len M's update27 Jan 2024, 10:39
Reviewer Update
No reply whatsoever. Not that I was expecting it lol. Please stop calling me. Till you email me the sales call and the contract stating the I’ll pay a penalty if I cancel before the term. Please stop! I repeat. I DO NOT OWE YOU. I won’t pay for poor service.
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply29 Jan 2024, 09:34
Official
Good Day Len M,

We appreciate you bringing the issue to our notice and providing us with the chance to extend further assistance in addressing your inquiry.

Kindly note matter has been escalated to Retention Consultant to assist further , please anticipate receiving feedback from us shortly. 

Regards,
Customer Care Department
*** 
LM
Len M's update02 Feb 2024, 19:33
Reviewer Update
Hi, no one has called me, I haven’t received the sales call and the contract details stating that I will pay a fee if I cancel my contract before the term. Can you please send those asap. This just shows to prove how pathetic this company is. Even on the internet! Empty promises.