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atholl A

1 reviews | Active since Jul 2016

10 Nov 2016, 22:49

Still waiting for a refund that was promised 04 August

<p>I cancelled a subscription 03 Jun which only got cancelled 05 Aug. On 04 Aug I got confirmation that they would process a refund in 14 days but 3 months and 3 emails later I'm still waiting.</p>

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply11 Nov 2016, 09:47
Official

Dear Atholl Tomlinson

We hereby acknowledge your post and have noted the content.

We have attempted to reach you on the information provided but have unfortunately not been successful.

We will have sent a detailed email to your email address

We are committed to have this matter resolved soonest.

Kind regards

Thato Mashimbye

Customer Care Supervisor