CD
Cindy D
1 reviews | Active since Jan 2019
12 Aug 2022, 12:15
Still no refund
This is the only way I get their attention, since my last review was the last time I heard from you still waiting for my refund with no luck. How much worse can it still get guys, you took my money in a rush no complaints now I have ro run around for what belongs to me get your act together already!
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
12 Aug 2022, 16:43Good day Cindy D,
Thank you for raising your concern and allowing us the opportunity to assist.
Kindly accept our apologies for the delay with the credit note. It is with our Finance Department for final sign-off.
The agent will contact you on Monday with a payment date.
Assuring you of our best intentions at all times.
Customer Care Department
***
Thank you for raising your concern and allowing us the opportunity to assist.
Kindly accept our apologies for the delay with the credit note. It is with our Finance Department for final sign-off.
The agent will contact you on Monday with a payment date.
Assuring you of our best intentions at all times.
Customer Care Department
***
Matrix Vehicle Tracking's reply12 Aug 2022, 16:43
Official
Good day Cindy D,
Thank you for raising your concern and allowing us the opportunity to assist.
Kindly accept our apologies for the delay with the credit note. It is with our Finance Department for final sign-off.
The agent will contact you on Monday with a payment date.
Assuring you of our best intentions at all times.
Customer Care Department
***
Thank you for raising your concern and allowing us the opportunity to assist.
Kindly accept our apologies for the delay with the credit note. It is with our Finance Department for final sign-off.
The agent will contact you on Monday with a payment date.
Assuring you of our best intentions at all times.
Customer Care Department
***