STILL NO REFUND!

Item: Matrix Vehicle Tracking
Rating: 1
Author: mdinternational M

Still NO REFUND! They rep**** to my complaint - processed the refund "so they say" and still nothing. Can someone from Mix Telematics pls contact me and give me an update?

Helpful (0)

Replies (3)

Matrix Vehicle Tracking's replyOfficial

31 Oct 2022, 11:11

Good day Mandy D,

The refund is made to the dealership from which you purchased the vehicle. Kindly contact them for your refund.

Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply31 Oct 2022, 11:11

Official

Good day Mandy D,

The refund is made to the dealership from which you purchased the vehicle. Kindly contact them for your refund.

Regards,
Customer Care Department
***

mdinternational M's updateReviewer Update

31 Oct 2022, 11:44

Why the dealership - it was supposed to be refunded to the financial institution I used to purchase this vehicle. Your service is so shocking! Can someone pls call me and confirm that it was sent to the dealership before I call them?

mdinternational M's update31 Oct 2022, 11:44

Reviewer Update

Matrix Vehicle Tracking's replyOfficial

31 Oct 2022, 12:20

Good day Mandy D,

The agent has assisted. Kindly contact the dealership.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply31 Oct 2022, 12:20

Official

Good day Mandy D,

The agent has assisted. Kindly contact the dealership.

Regards,
Customer Care Department
***