TM
Thabang M
1 reviews | Active since Apr 2023
11 May 2023, 22:38
Still havent recived my Panic button.
It's almost a month since I got my unit installed and promised to have my panic button delivered to my house, I'm yet to get communication on when I'll be receiving my panic button. It's really frustrating to get calls asking for my details but no information on when I'll be receiving it.
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Matrix Vehicle Tracking's replyOfficial
12 May 2023, 09:40Good day Thabang Motaung,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Consignment Department to assist with the delivery.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Consignment Department to assist with the delivery.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply12 May 2023, 09:40
Official
Good day Thabang Motaung,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Consignment Department to assist with the delivery.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Consignment Department to assist with the delivery.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***