1 reviews | Active since Feb 2015
Still charging after NUMEROUS cancellations
<br> I cancelled my debit order with mix telematics in October as the New owner of my vehicle took over the payments.<br> <br> The new owner has been billed the last few months and So have I.<br> <br> I have contacted the call centre numerous times (close on 15 calls since October) and every time they have promised to remove me from their system.<br> <br> Last call (Tuesday 3 February) I was promised that a manager will contact me that afternoon, I am still waiting for their call.<br> <br> I am still being billed currently.<br> <br> This is the most USELESS company I have ever had the displeasure of dealing with.<br> <br> I understand why people pay for quality service, from now on I will pay the extra and use their competitor instead of dealing with *********** people from mix telematics.
We thank you for your post and for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience that we have caused you.
We confirm the immediate termination of your account and would like to assure you that the necessary refund is currently being processed.
The proof of payment will be sent to you soonest.
Please contact me directly on the information provided below should you require any further assistance.
Kind regards,
Trevor Naicker
Tel: +***2
e-Mail: ***
We thank you for your post and for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience that we have caused you.
We confirm the immediate termination of your account and would like to assure you that the necessary refund is currently being processed.
The proof of payment will be sent to you soonest.
Please contact me directly on the information provided below should you require any further assistance.
Kind regards,
Trevor Naicker
Tel: +***2
e-Mail: ***
