Still an unhappy client

I can officially say Mix telematics are *****. It was so easy debiting my account with an incorrect amount and now that you must refund it is a train smash. How can a query which was raised in December still waiting for management to authorize????? If the tables were turned, you will be threatening me about how you will dent my ITC. But because it is you, it is fine as you know that I am just a customer and there is nothing I can do about it except complaining until I turn blue.

It disgusts me the way you deal with your customers, and it shows that you don’t take your clients seriously as when I send emails no one even responds. You will only respond when I post on Hellopeter pretending like you care.