OS
Omika S
1 reviews | Active since Oct 2016
16 Jul 2024, 10:35
Stick to netstar
Should have read the reviews on hellopeter before going ahead with installing the matrix tracking device on my vehicle. I would urge anyone and everyone to choose netstar over matrix. They urge you to take their device and do not warn you of the charges if wanting to reinstall the device into another vehicle even after querying this before the sale. They also do not get back to you with feedback with queries and the customer care line is always unavailable.
Please stay away from this company.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
16 Jul 2024, 10:40Good Day Omika Seetahal,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply16 Jul 2024, 10:40
Official
Good Day Omika Seetahal,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
16 Jul 2024, 15:11Good Day Omika Seetahal,
We appreciate you raising this issue with us.
We confirm that our Client Service Representative has been in contact with you and assisted with booking arrangements the matter has been addressed and resolved.
Thank you for your patience and cooperation in this matter.
Regards,
Customer Care Department
***
We appreciate you raising this issue with us.
We confirm that our Client Service Representative has been in contact with you and assisted with booking arrangements the matter has been addressed and resolved.
Thank you for your patience and cooperation in this matter.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply16 Jul 2024, 15:11
Official
Good Day Omika Seetahal,
We appreciate you raising this issue with us.
We confirm that our Client Service Representative has been in contact with you and assisted with booking arrangements the matter has been addressed and resolved.
Thank you for your patience and cooperation in this matter.
Regards,
Customer Care Department
***
We appreciate you raising this issue with us.
We confirm that our Client Service Representative has been in contact with you and assisted with booking arrangements the matter has been addressed and resolved.
Thank you for your patience and cooperation in this matter.
Regards,
Customer Care Department
***