*****STERS, THEIVES, LIERS

I received a call in March from a MIXTELEMATICS agent advising me that they havetaken over Cartrack and that the device in my car has to be upgraded for cheaper to the new technology.

An appointment was set for the new tracker to be installed on the 22nd March. When the installer arrived at my place I asked him concerning the take over and he advised that the company had not taken over Cartrack but is an independent company. I told him not to install the device and called their offices immediately to cancel. He advised that the device had been installed. I requeste that he remove it as I am not interested, he mentioned that it cannot be removed however it had not been set up yet or linked. He gave me the number to call and when I spoke to the consultant advising her that I am not interested as the device was sold on lies and false pretense and that they should not send a debi-check to my bank as I will not approve it. The agent as rude as hell advised that the contract was cancelled. All this happened infront of their installer Colin.

They started debiting my account in April, May as well as well June. I called them in May and told them that I had cancelled with them and they should stop debiting my account. The funny thing is I have not received a debi-check to approve their debit orders yet they are able to debit my account. I was not happy as I told them they sold a device to me with lies and under false pretenses.

I stopped the debit orders with my bank and had them reversed as per my knowledge I have no contract with this company as I have not given you my account number, which have and God alone will know how you got a hold of it and when you debit my account the reference used is 'BEAME **********6_40' and not MIXTELEMATICS as per your name, I wonder why?

I have placed stop payments with my bank and had the debit orders reversed. I received a notice from you telling me that the debit orders were stoppe and unpaid, duh it obvious I have no dealings with you ( how dumb can you be).

On the 15/05/2024 they called me using a cell number, when my mom answered the call as I was not available, she tried explaining to the another rude, uneducated, who does not have the fainest idea what customer service is and how to speak to customers said to my mom "I won't speak to you: and just dropped the call. Now tell me who would want to do any ****en business with a company who's staff is uneducated and don't have any customer service soft skills let alone theives.

You sold me a device by lying to me, you either stole my details or it was sold to you as I never provided it to you. So please stop debiting my ****en accoungt take my details of your ****en **** system.

Apparently you have a cancelletion department that only works with emails they cannot take a telephonic instruction to cancel ...... what cheap **** is this. I was going to ask that you listen to all calls made from my cell number where you would hear that I have requeted to cancel the contract , but oops forgot you still working like people in the stone age, you might not have such a system in place.

I would like to know where you got my information from and is demading that you cancel whatever *****ulent contract you have on your system, send me proof of cancellation and stop harrassing me with calls and messages as I do not do business with *****sters. According to the POPI Act no personal inforation should be shared without consent, this is a bridge in the act and my next move would be to report the matter to the MIOSA.