1 reviews | Active since Oct 2012
*****ing my money
<p>I have been promised that I will recieve my money on the 10th of June that you debited after I cancelled my contract last month but I have not received it. You are quick when someone wants a new contract. I want my money back today because you are *****ing from me. Are you going to debit money from my account again on the 1st?</p> <p>I have been phoning for the last 30 minutes but no one can help me and someone took my nr and promised to contact me immediately but they havent. Your customer service is a joke.</p>
Dear Johandre
We thank you for your post and have noted the content.
From the outset we wish to apologise for the any inconvenience caused and thank you for allowing us the opportunity to rectify this matter.
I refer to your telephonic discussion with our Retentions Department and confirm that a refund to your bank account will be processed .
Please do not hesitate to contact me directly on the below information should you require any assistance.
Kind regards
Thato Mashimbye
Tel +27 (0) 11 **********
Email ********** />www.mixtelematics.com
Dear Johandre
We thank you for your post and have noted the content.
From the outset we wish to apologise for the any inconvenience caused and thank you for allowing us the opportunity to rectify this matter.
I refer to your telephonic discussion with our Retentions Department and confirm that a refund to your bank account will be processed .
Please do not hesitate to contact me directly on the below information should you require any assistance.
Kind regards
Thato Mashimbye
Tel +27 (0) 11 **********
Email ********** />www.mixtelematics.com