HS
Henny S
1 reviews | Active since Feb 2011
02 Sept 2015, 06:52
*****ing from Clients
MATRIX IS *****ING FROM ME!!! I am being charged for the cancelled unit as well as the new unit that was fitted. Not only am I being charged for the new unit at the wrong price you DOUBLE charged me this month and you charged me for the unit that I cancelled before fitment in my new car.<br> <br> Somebody better call me today before I call my atttorney.
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Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
02 Sept 2015, 14:36Hello h3nnys,
Hello h3nnys,
We sincerely apologise for the inconvenience caused and would like to assure you that this in no way reflects on the level of care we provide our customers.
I refer to your telephonic discussion with George Mothutsane confirming that your, contract will be cancelled and credit will be pass to your account .
I will remain in contact with you in order to ensure your satisfaction.
Kind Regards
Botsana Ramashala
Customer care Supervisor
Tel: +***0
Fax: +***5
E-Mail: ***
www.matrix.co.za www.beame.co.za
Hello h3nnys,
We sincerely apologise for the inconvenience caused and would like to assure you that this in no way reflects on the level of care we provide our customers.
I refer to your telephonic discussion with George Mothutsane confirming that your, contract will be cancelled and credit will be pass to your account .
I will remain in contact with you in order to ensure your satisfaction.
Kind Regards
Botsana Ramashala
Customer care Supervisor
Tel: +***0
Fax: +***5
E-Mail: ***
www.matrix.co.za www.beame.co.za
Matrix Vehicle Tracking's reply02 Sept 2015, 14:36
Official
Hello h3nnys,
Hello h3nnys,
We sincerely apologise for the inconvenience caused and would like to assure you that this in no way reflects on the level of care we provide our customers.
I refer to your telephonic discussion with George Mothutsane confirming that your, contract will be cancelled and credit will be pass to your account .
I will remain in contact with you in order to ensure your satisfaction.
Kind Regards
Botsana Ramashala
Customer care Supervisor
Tel: +***0
Fax: +***5
E-Mail: ***
www.matrix.co.za www.beame.co.za
Hello h3nnys,
We sincerely apologise for the inconvenience caused and would like to assure you that this in no way reflects on the level of care we provide our customers.
I refer to your telephonic discussion with George Mothutsane confirming that your, contract will be cancelled and credit will be pass to your account .
I will remain in contact with you in order to ensure your satisfaction.
Kind Regards
Botsana Ramashala
Customer care Supervisor
Tel: +***0
Fax: +***5
E-Mail: ***
www.matrix.co.za www.beame.co.za