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nikesh M

1 reviews | Active since May 2013

03 Aug 2021, 10:55

**STAY AWAY***Horrible Company, Horrible employees, Rude Call Center agents

I am infuriated once again as I've still received another call from a rude arrogant woman again from this call center. I had previously requested them not to contact me again after call number 2, they have still proceeded to call me 2 other times.

these people working here are extremely rude arrogant abrupt and totally uncouth. I am disgusted.

This is now 3 additional calls to the initial call.

If I don't get any positive feedback I'm going to the media and relevant parties for the assistance I need.

This is a total violation of my privacy, harassment and derogatory abuse that I've had to endure at the mercy of your call center

This is totally unacceptable.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Aug 2021, 12:12
Official
Good Day Nikesh M

Thank you for taking my call.

We have escalated your query and have requested for your details to be removed from the call center's contact lists.

We do apologize for the behavior of the consultants and have encouraged for disciplinary action to take place.

Assuring you of our best intentions at all times.

Regards,
Customer Care Department
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