KS
Ken S
1 reviews | Active since Dec 2013
15 Jan 2024, 14:20
Stay away from Mix Telematics/ Matrix/ Beamie - wolves in sheep clothing
Sold a car over a year ago, still trying to cancel the service with them.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
15 Jan 2024, 15:54Good Day Ken Small,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retention Consultant has assisted you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retention Consultant has assisted you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply15 Jan 2024, 15:54
Official
Good Day Ken Small,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retention Consultant has assisted you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retention Consultant has assisted you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
***