SO
Sandz O

1 reviews | Active since Feb 2021

23 Jun 2022, 15:43

STAY AWAY FROM MIX TELEMATICS

I HAVE NEVER DEALT WITH SUCH A HORRIBLE COMPANY IN MY LIFE. ALL AGENTS INCLUDING THEIR "MANAGERS" NEVER RETURN CALLS AND EMAIL. YOUR CAR GETS ****** AND YOU HAVE NOBODY ON CALL TO ASSIST... ONLY THEIR SALES DEPARTMENT ATTENDS TO CLIENT BECAUSE OF COURSE THEY NEED NEW SALES... CUSTOMER SERVICE AND BILLING DEPARTMENTS GO FOR MONTHS WITHOUT ANSWERING CALLS AND RESPONDING TO EMAILS

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply23 Jun 2022, 15:49
Official
Good day Sandz O

Please accept our sincere apology for the experience you having with us.

Please will you provide us with reference of email you sent or your contact details for a consultant to be in contact and assist.

Regards 
Customer Care Department 
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