JH
Jo H
1 reviews | Active since Feb 2023
09 Oct 2023, 12:06
Stay away from Mix telematics
Trying to settle an old account to clear my name. Phoned and got three different amounts in writing: R754.98 , R2079.63 and R2105.63. And all of this for a service I did not receive as they removed the device at my request, but claims that I did not cancel. They already blacklisted me with the credit bureaux, so they can't do more damage... I am prepared to pay the R754.98 but not more than that
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
09 Oct 2023, 14:58Good Day Jo Holtzhausen ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We have escalated the matter to our Accounts Department and the consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We have escalated the matter to our Accounts Department and the consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply09 Oct 2023, 14:58
Official
Good Day Jo Holtzhausen ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We have escalated the matter to our Accounts Department and the consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We have escalated the matter to our Accounts Department and the consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
JH
Jo H's updateReviewer Update
25 Oct 2023, 08:57Still waiting...
JH
Jo H's update25 Oct 2023, 08:57
Reviewer Update
Still waiting...