BM
Brian M

1 reviews | Active since Jan 2022

12 Jan 2022, 14:39

Stay away at all cost

Please stay away from this guys. I was a client from 2017. On November the 28th 2021 my wife was ****** in Johannesburg, I called them to find out where my vehicle was and to only get the shock of my life. They told me they don’t know where it is and can’t see the last time they detected it. I was so angry and called to cancel the contract that was on the 30th. On the 13th they confirmed immediate cancellation as I requested. Fast forward I’m now sent emails that I have to pay for notice period which doesn’t make sense because u can only serve notice on something that’s working. I’m now threatened that they will ruin my credit score…. Whatever you do stay away from this guys you are even way better off without a tracking unit that doing business with this shenanigans

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply12 Jan 2022, 16:37
Official
Good Day Brian M

We have escalated your query and will revert back to you.

Regards,
Customer Care Department
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