Stay away

I have sent emails explaining that the business closed and I can't afford this, we only have 1 income now and everything has to be budgeted before and want to cancel, asked if I can pay the outstanding areas balance end of this month(August) and devide the massive amount to cancel fees of R1990. 60, into 3 payments, still no email response just All I get is constant sms's pay now, you have been handed over to attorney's and all other instances, what should I do..... give you the little food money for rest off month, REGTIG!!! My husband also has this and has never received a email or statement from you, he a also wants to cancel but they don't even give a answer. Worst customer communication ever. They are very human when selling this but inhumane when it comes to everything else. And the struggle goes on