Staff with bad attitude

Item: Matrix Vehicle Tracking
Rating: 1
Author: Zinhle N

I spoke to a lady by the name of Julia in the cancellations department. She was very rude, refused to help me with a cancellation even if a 21 working days notice has been stated and stipulated in the contract.

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

31 Oct 2017, 15:28

Good day Zinhle

Thank you for your communication. I do trust that a consultant has been in touch and has assisted you.

Please feel free to contact us should you require any additional assistance.

Regards

Mixtelematics Team

Matrix Vehicle Tracking's reply31 Oct 2017, 15:28

Official

Good day Zinhle

Thank you for your communication. I do trust that a consultant has been in touch and has assisted you.

Please feel free to contact us should you require any additional assistance.

Regards

Mixtelematics Team