1 reviews | Active since Aug 2017
Spite full tracking company
I had 9 vehicles in our fleet fitted with their Matrix tracker. One vehicle got ****** about 2years ago when they had a "problem" with their system. The police found the vehicle 2 days later hacked to pieces and their tracker didn't help at all. My biggest problem with them is that when they get a "Power Down" signal from one of the vehicles during the day, they wait till 3:00 in the morning to phone you! It happens every time between 1:00 and 4:00 in the morning you get a phone call but the power down was 9:00 the previous morning. I can't help to feel that their operators are being spite full and take pleasure in disturbing peoples sleep. I have send a cancelation letter to them this morning, canceling all my trackers.
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you regarding your query.
We confirm that one of consultants has provided you a detailed explanation of the procedure that is followed regarding alarms received.
Your cancellation request has been completed and confirmation has been emailed to you.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you regarding your query.
We confirm that one of consultants has provided you a detailed explanation of the procedure that is followed regarding alarms received.
Your cancellation request has been completed and confirmation has been emailed to you.
Regards
Noluthando Mabaso
Customer Care Department
***
Regards
Steve
Regards
Steve
Thank you kindly for your feedback and the contents thereof have been noted.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you kindly for your feedback and the contents thereof have been noted.
Regards
Noluthando Mabaso
Customer Care Department
***