CH
Cat H
1 reviews | Active since Jun 2018
02 Mar 2022, 10:46
Slow customer service and turnaround times.
You take more than 21 days to reply to a cancellation request, then give me 5 days to pay the settlement amount. In the meantime, you bill me again for the coming month. *********.
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Matrix Vehicle Tracking's replyOfficial
02 Mar 2022, 12:32Good Day Cat H
We can confirm that an agent did get in contact with you and has assisted confirming your query.
Once settlement has been paid please forward the proof of payment.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted confirming your query.
Once settlement has been paid please forward the proof of payment.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply02 Mar 2022, 12:32
Official
Good Day Cat H
We can confirm that an agent did get in contact with you and has assisted confirming your query.
Once settlement has been paid please forward the proof of payment.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted confirming your query.
Once settlement has been paid please forward the proof of payment.
Regards,
Customer Care Department
***