!! Simply Unbelievable !! Worst customer relations ever

In August 2018 I cancelled my contract with Mix Telematix since I sold the vehicle. With a one month notice the cancellation should have been in effect from end September 2018. I called them, sent emails and cancelled via their web page, but they kept deducting funds from my account without my authorization. I also gave the details of the new owner. I managed to stop and reverse some of the payments via my bank and still I get harassing letters demanding immediate payment. I eventually received a confirmation of cancelation on 7 FEBRUARY 2020(more than a year after cancelling), but they still kept on deducting money from my account until 24 JUNE 2020 and kept sending letters of demand for payment and now threats of being blacklisted. Up to date I am still being invoiced for a vehicle which I have not had for the past nearly 3 years.

Last year (2020) I went to their agent office in Nelspruit to report the problem in person. Still nothing happened and nothing has been resolved.

They claim to have made numerous attempts to contact me, but that is not true as I was eagerly waiting for a call to clear things up. This morning I received a call from their attorneys (funny how they could get hold of me so efficiently on the first call they made) and even this was a fruitless discussion

Deducting funds from someone's bank account without consent constitutes *****. A case will been opened soon as I am tired of trying to sort out the issue from my side. I have never come across such incompetence in my entire life.