MM
Marku M

1 reviews | Active since Sept 2022

08 Nov 2022, 08:48

Sick and tired of Mixtelematics

I'm sick and tired of Mixtelematics, they don't answer my calls and they don't respond to my e-mails too while I am paying. They have locked my app and their service is extremely poor. I just want nothing to do with them anymore.

0
Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply08 Nov 2022, 11:53
Official
Good day Marku M,

Thank you for raising your concern and allowing us the opportunity to assist.

We can confirm that the off-set has been done on your account and an updated statement will be sent to you shortly.

Regards,
Customer Care Department
***
MM
Marku M's update08 Nov 2022, 12:33
Reviewer Update
My app is still locked and still no updated statement that I have received. I'll rather cancel my contract with you.
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply08 Nov 2022, 12:49
Official
Good day  Marku M,

As stated in the post above, the updated statement will be sent to you today.

Should you wish to cancel your account, kindly request the cancellation in writing.  Request to be sent to *** and the standard notice period will apply.

Regards,
Customer Care Department
***