should never have bought matrix units. same as leaving my car without a tracking unit!!!!!!!!

What a waste of money to have taken up a matrix tracking unit. Over some period of time I received sms messages warning me that some beamie unit is out of order and must call matrix to have it attended to. On 18 Jul 2024 after receiving yet another sms threatening me with a "final notice" I finally relented and called them. I spoke to Catherine Hendricks, Zinhle, Puseletso and Nonkuleko. Each one of them passing me onto to the other. Then, I received a call from a Nompu (sales) who promised to assist. The matter? They told me that it is my duty to self check their unit. I disputed this and requested for the recording of the initial sale as I wouldn't have agreed to such nonsense. They also were to arrange for a technician to call me to make arrangements to check the unit. More than 2 months later, I have received none of the above but am still receiving the annoying "notice" about the beame unit. I wish they can just remove their units from my car, refund and allow me to source the service from a company that care about safeguarding my car.

Clearly, that is not a prioty for matrix!!!!