KHVW
Kerry Hancox Vd Walt
1 reviews | Active since Aug 2022
04 Aug 2022, 19:09
Shocking service from BEAMME.
If u want exceptional bad customer service, never get queries sorted. Log at least 10 times before u give up... receive a notification that contract is cancelled and get charged every month. If you transfer you tracker to another as u don't have original car. They will fit... and continue charging u for both even though u cancelled. If I could give them negative amount of stars 5 wouldn't be enough. What a night mare to deal with call centre and never get the customer service.
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Replies (1)0
Replies (1)Matrix Vehicle Tracking's replyOfficial
05 Aug 2022, 13:30Good Day Kerry H
Thank you for your post and the content thereof has been noted.
Kindly be advised that your cancellation request has been processed and confirmation thereof has been emailed to you.
We have escalated your account to our Finance Department for the necessary credits to be approved.
Regards
Customer Care Department
***
Thank you for your post and the content thereof has been noted.
Kindly be advised that your cancellation request has been processed and confirmation thereof has been emailed to you.
We have escalated your account to our Finance Department for the necessary credits to be approved.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply05 Aug 2022, 13:30
Official
Good Day Kerry H
Thank you for your post and the content thereof has been noted.
Kindly be advised that your cancellation request has been processed and confirmation thereof has been emailed to you.
We have escalated your account to our Finance Department for the necessary credits to be approved.
Regards
Customer Care Department
***
Thank you for your post and the content thereof has been noted.
Kindly be advised that your cancellation request has been processed and confirmation thereof has been emailed to you.
We have escalated your account to our Finance Department for the necessary credits to be approved.
Regards
Customer Care Department
***
