JW
Jessica W
1 reviews | Active since Aug 2018
11 Aug 2020, 15:43
Shocking service! Fed up with this company!
This is not the first shocking review i am leaving about this terrible company. I was contacted directly after leaving my first poor review about Mix Telematics and assured that all was in order by a consultsant and it is not. I contacted the consultant again without a response. No one has cancelled the contract i had with this company a very long time ago after i had paid it up in full. I am still receiving invoices and letters of notice. I am fed up with the lies and shocking customer service this company provides. Stay away from this company! Things never seem to end positively with them!
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Matrix Vehicle Tracking's replyOfficial
12 Aug 2020, 10:43Good Day Jessica W
We acknowledge your post and thank you for allowing us the opportunity to speak to you.
We acknowledge your post and thank you for allowing us the opportunity to speak to you.
We confirm the account has been brought to a R0 balance and the account closed.
Please accept our sincere apologies for the inconvenience caused.
Assuring you of our best intentions at all times.
Kind regards
Kaya Payi
Customer Care Department
***
Customer Care Department
***
Matrix Vehicle Tracking's reply12 Aug 2020, 10:43
Official
Good Day Jessica W
We acknowledge your post and thank you for allowing us the opportunity to speak to you.
We acknowledge your post and thank you for allowing us the opportunity to speak to you.
We confirm the account has been brought to a R0 balance and the account closed.
Please accept our sincere apologies for the inconvenience caused.
Assuring you of our best intentions at all times.
Kind regards
Kaya Payi
Customer Care Department
***
Customer Care Department
***