JM
Jo-Anne Morgan
1 reviews | Active since Jul 2019
02 Jul 2019, 08:21
Shocking service
Absolutely shocking service. Went out of contract and I was on a month to month. Cancelled with IMMEDIATE effect and yet i still got debited. So i was told that its for the one month cancellation fee - I am sorry, but when something is cancelled with immediate effect, it means just that! Nevermind the fact that I was also being charged for the unit for months after I had completed paying for it. Stay away from this company!
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Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
02 Jul 2019, 08:36Good Day Jo-Anne M
Please accept our apologies for the delayed response in regards to the above mentioned query.
Kindly allow us the opportunity to investigate your query, after which we will provide you with feedback.
Regards
Customer Care
Please accept our apologies for the delayed response in regards to the above mentioned query.
Kindly allow us the opportunity to investigate your query, after which we will provide you with feedback.
Regards
Customer Care
Matrix Vehicle Tracking's reply02 Jul 2019, 08:36
Official
Good Day Jo-Anne M
Please accept our apologies for the delayed response in regards to the above mentioned query.
Kindly allow us the opportunity to investigate your query, after which we will provide you with feedback.
Regards
Customer Care
Please accept our apologies for the delayed response in regards to the above mentioned query.
Kindly allow us the opportunity to investigate your query, after which we will provide you with feedback.
Regards
Customer Care
Matrix Vehicle Tracking's replyOfficial
02 Jul 2019, 15:18Good Day Jo-Anne M
Kindly note that we have tried to get in contact with you on *** however we were unsuccessful getting hold of you.
Please advise when will it be convenient for us to try and get in contact with you again or you can provide us with an alternative contact number.
Kind Regards
Customer Care Department
Kindly note that we have tried to get in contact with you on *** however we were unsuccessful getting hold of you.
Please advise when will it be convenient for us to try and get in contact with you again or you can provide us with an alternative contact number.
Kind Regards
Customer Care Department
Matrix Vehicle Tracking's reply02 Jul 2019, 15:18
Official
Good Day Jo-Anne M
Kindly note that we have tried to get in contact with you on *** however we were unsuccessful getting hold of you.
Please advise when will it be convenient for us to try and get in contact with you again or you can provide us with an alternative contact number.
Kind Regards
Customer Care Department
Kindly note that we have tried to get in contact with you on *** however we were unsuccessful getting hold of you.
Please advise when will it be convenient for us to try and get in contact with you again or you can provide us with an alternative contact number.
Kind Regards
Customer Care Department